Safely Re-opening the Store
We are taking the necessary steps to open our store and services safely to ensure the safety of our customers and staff. We are working to make more services available to you as the COVID-19 situation allows.
Thanks for your understanding — we are all in this together.
Please note we will be limiting the number of people in the store at one time.
In-store photofinishing is currently unavailable. Please see company.lozeau.com/laboratory to print your photos.
We are currently accepting repairs in-store and will be accepting film development as of June 3.
Please note our rentals department is currently closed until further notice.
In-store Health & Safety Measures
As we as a country and company begin to loosen restrictions and open up more services and stores, we are taking many steps to ensure the safety of you and our staff.
The health of our customers and employees is our top priority. We have implemented the following measures to keep you safe when shopping with us:
Limited number of customers in store at a time (dependant on store and restrictions needed)
Appropriate social distancing
Sanitizers located at each work station and available for customers' use
Rigorous cleaning and sanitation protocols with increased frequency
Staff wearing PPE masks when serving you
Clearly marked areas for customers and spacing our work stations and cash stations to maximize social distancing
Ensuring staff sanitize work areas and hands between customers and on a regular frequency
Demo product units wiped down and sanitized after each use
Trade in products are sanitized prior to each assessment, product returns will be sanitized and quarantined
Our washrooms will be closed to the public during this time
If you plan on visiting us in one of our stores that are open and you feel sick or are experiencing the symptoms of the COVID-19 virus, please visit us when you are better. In order to get through this, we all need to do our part. We will be happy to serve you when you are better - we are all in this together.
Thank you for your understanding, we will get through this together as a creative community.
- The Lozeau Team
For further information or if you have any questions, please do not hesitate to contact us at (514) 274-6577 | 1 (800) 363-3535
To our valued customers,
In order to help to reduce the spread of COVID-19, practice social distancing and protect our employees and customers, we made the difficult decision to temporarily close our store location. We are working under the guidance of government organizations and health authorities and are now taking the steps to open up our services and store.
Lozeau has been proud to support photographers, videographers and content creators. As we navigate these uncertain times together, we will remain focused on doing just that. Please stay in touch and feel free to reach out to us on our social channels. It's important to stay connected and we would love to hear from you.
We are all in this together and we look forward to serving you.
- The Lozeau Team